Shipping Policy

Last updated: September 2026

Free Insured Shipping, Worldwide

Every timepiece from Time To Time Inc. is shipped free of charge, fully insured for the entire purchase price. There are no shipping fees, insurance fees, or handling fees added at checkout — the price you see is the price you pay.

How We Ship

  • United States: FedEx Priority Overnight, signature required at delivery.
  • International: FedEx International Priority (typically 1–3 business days to major destinations), signature required at delivery.
  • Insurance: Every shipment is insured for the full sale price under Time To Time's private jewelers-block coverage. If a package is lost, damaged, or stolen in transit, you are protected.
  • Packaging: Every piece is packed in tamper-evident, discreet, non-branded outer packaging. There are no markings that identify the contents.

Order Processing

Orders ship within 2 business days of cleared payment. You will receive a tracking number by email once the package is in transit. For bank-wire purchases, the 2-day clock starts once the wire is confirmed in our account.

Signature Required

For security, every package requires an adult signature at delivery. FedEx will attempt delivery up to three times before holding the package at the local facility. You may reroute a package to a FedEx location or business address by contacting sales@timetotimeinc.com before it ships.

International Orders — Duties & Taxes

International buyers are responsible for any import duties, VAT, and customs fees imposed by the destination country. These vary by jurisdiction and are not included in our pricing. FedEx will collect duties and taxes on delivery or through their advancement service.

We will accurately declare the shipment value and content on customs paperwork. We cannot mark packages as "gift" or under-declare value — doing so is insurance fraud and voids your coverage.

Address Accuracy

Please confirm your shipping address is correct at checkout. Address changes after the package is in FedEx's possession may incur reroute fees passed through from FedEx. Packages returned to us due to an incorrect or incomplete address will be re-shipped once we hear from you; any additional shipping costs incurred will be added at cost.

Questions

For shipping quotes to unusual destinations, express requests, or questions about a specific order, contact sales@timetotimeinc.com or WhatsApp us at +1 (954) 882-0629.